5777but Terms & Conditions

In these Terms & Conditions, the following terms carry the meanings assigned to them below. These definitions apply throughout this document, including all schedules, addenda, and supplementary policies incorporated by reference.

By accessing the Platform, creating an Account, making a deposit, placing a bet, or using any feature of the 5777but service, you confirm that you have read these Terms & Conditions in their entirety, that you understand them, and that you agree to be legally bound by them. If you do not agree with any part of these Terms, you must immediately cease using the Platform.

These Terms & Conditions constitute the entire agreement between you and 5777but with respect to your use of the Platform. They supersede all prior communications, representations, or agreements — whether written or oral — relating to the subject matter herein.

5777but reserves the right to amend these Terms at any time. Continued use of the Platform following notification of any amendment constitutes acceptance of the revised Terms. Players are encouraged to review this page periodically to stay informed of any updates.

To be eligible to register and maintain an active Account on 5777but, you must satisfy all of the following conditions at the time of registration and on a continuing basis throughout your use of the Platform:

• You are at least 18 years of age.
• You are accessing the Platform from a jurisdiction where online gambling is not prohibited by applicable law.
• You are acting on your own behalf and not as an agent, representative, or nominee for any third party.
• You have not previously had an Account closed or suspended by 5777but for any reason related to breach of these Terms.
• You are not registered on any self-exclusion list relevant to online gambling services.
• You are not a current employee, contractor, or immediate family member of any employee or contractor of 5777but or its affiliated game providers.

5777but reserves the right to request documentary proof of age and identity at any point. Failure to provide satisfactory verification documents within the timeframe requested will result in the suspension of withdrawal privileges and, ultimately, account closure. Any funds deposited into an account that is subsequently found to be held by a person under 18 will be returned to the original payment source, and any associated winnings will be forfeited in full.

Each player may hold only one Account on the 5777but Platform. The creation of multiple accounts by a single individual — whether under the same name, different names, or using different contact details — is strictly prohibited and constitutes a material breach of these Terms. 5777but employs automated and manual processes to detect duplicate accounts. Where duplicate accounts are identified, all associated accounts will be closed and any outstanding balances may be forfeited.

Registration Requirements

During registration, you must provide accurate, current, and complete information. The following details are required:

• Full legal name as it appears on your government-issued identification document.
• Valid date of birth confirming you are 18 years of age or older.
• A valid, personal email address to which you have exclusive access.
• A valid Bangladeshi mobile number capable of receiving SMS verification codes.
• A preferred deposit method (bKash, Nagad, Rocket, Upay, or supported bank account).

Account Security Obligations

You are solely responsible for maintaining the confidentiality of your Account login credentials, including your username and password. You must not share your login details with any other person. 5777but will not be liable for any loss or damage arising from your failure to protect your login credentials. If you suspect that your Account has been accessed by an unauthorised third party, you must contact our support team at [email protected] immediately so that appropriate security measures can be applied.

KYC Verification

5777but conducts Know Your Customer (KYC) verification as part of its commitment to player safety and fraud prevention. KYC is triggered before your first withdrawal request and may be triggered at any time at 5777but's discretion. Accepted verification documents include a valid National Identity Card (NID), passport, or driver's licence. Proof of address may also be requested in the form of a utility bill or bank statement dated within the last three months.

All financial transactions on the 5777but Platform are processed in Bangladeshi Taka (BDT). 5777but supports the following deposit and withdrawal methods for players in Bangladesh:

• Mobile Banking: bKash, Nagad, Rocket, Upay — minimum deposit ৳200, standard processing time: instant.
• Bank Transfer: Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, Sonali Bank — minimum deposit ৳1,000, processing time: 1–3 business hours during BST banking hours.
• Card Payments: Visa and Mastercard where available — subject to issuing bank approval, processing time: instant to 24 hours.

Withdrawal Policy

Withdrawal requests are processed by the 5777but finance team during standard Bangladesh Standard Time (BST, UTC+6) business hours. Standard withdrawal processing times are as follows: mobile banking withdrawals (bKash, Nagad, Rocket, Upay) are typically completed within 1–4 hours of approval; bank transfer withdrawals are typically completed within 1–2 business days.

• Withdrawals will only be processed to the same payment method used for the most recent deposit, unless an alternative method has been verified through the KYC process.
• The minimum withdrawal amount is ৳500 for mobile banking and ৳2,000 for bank transfer.
• 5777but does not charge processing fees on withdrawals. However, your payment provider may apply their own transaction charges.
• Withdrawals will not be processed until any applicable wagering requirements on bonus funds have been fully met.
• 5777but reserves the right to request additional verification before processing any withdrawal request where fraudulent activity is suspected.

5777but offers a range of promotional bonuses to both new and existing players, including welcome bonuses, reload bonuses, cashback offers, free bet credits, and seasonal promotions tied to events such as Eid, Pohela Boishakh, BPL cricket, IPL, T20 World Cup, and Independence Day (March 26) and Victory Day (December 16) celebrations.

General Bonus Conditions

• Each promotion is subject to its own specific terms, including eligibility criteria, minimum deposit requirements, wagering requirements, time limits, and game restrictions. These are published in full on the relevant promotion page.
• Bonuses are credited to a separate Bonus Balance within your account and are subject to the stated wagering requirement before they or any associated winnings can be transferred to your Real Money Balance.
• Wagering requirements must typically be completed within 7 to 30 days of the bonus being credited, as specified in the individual promotion's terms. Bonus funds that have not met their wagering requirement within the stated period will expire and be removed from your account without compensation.
• Unless explicitly stated otherwise, bonuses contribute only to the casino game categories specified in the promotion. Sports betting wagers may have a different or reduced contribution rate.
• 5777but reserves the right to withdraw, modify, or cancel any promotion at any time. Where a promotion is modified after a player has already opted in and partially completed wagering requirements, the player will be given notice and reasonable opportunity to complete under the original terms where practicable.

Abuse & Misuse

Any attempt to abuse the bonus system — including but not limited to creating multiple accounts to claim the same offer, placing offsetting bets to exploit wagering requirements, or systematically exploiting any promotion in a manner not consistent with legitimate recreational gaming — will result in the cancellation of the relevant bonus, forfeiture of associated winnings, and may result in account suspension.

All games available on the 5777but Platform are supplied by internationally recognised third-party providers, including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. Each game operates according to the individual rules published within the game interface itself. Players are responsible for familiarising themselves with the specific rules, paytables, and return-to-player (RTP) percentages applicable to any game they choose to play.

• All game outcomes are determined by certified random number generation (RNG) algorithms that have been independently tested and verified for fairness by the game provider.
• 5777but does not alter, interfere with, or manipulate game outcomes in any way. The platform acts solely as a distribution channel for the games supplied by its provider partners.
• In the event of a technical malfunction during a game session — including server disconnection, software error, or network timeout — 5777but will use the game provider's server-side records to determine the outcome of any interrupted round. Where a definitive outcome cannot be determined, the wager for that round will be returned to the player's account.
• Bets once placed and confirmed cannot be cancelled or amended. Players are responsible for verifying the stake, selection, and terms of every bet before confirming it.
• For live sports betting, odds are subject to change until a bet is confirmed. The odds displayed at the time of bet confirmation are the odds that will apply to the wager regardless of subsequent market movements.

The following actions constitute prohibited conduct on the 5777but Platform. Engaging in any of the following may result in immediate account suspension, permanent account closure, forfeiture of all balances, and where appropriate, referral to relevant authorities:

• Providing false, inaccurate, or misleading information during registration, KYC verification, or at any other point of interaction with 5777but.
• Registering more than one account, whether under the same or different identity details.
• Allowing or facilitating access to your Account by any third party, including family members, friends, or associates.
• Using automated software, bots, scripts, artificial intelligence tools, or any other mechanism to interact with the Platform in a non-human manner.
• Exploiting software bugs, glitches, or errors in any game for financial gain. Any winnings obtained through exploitation of a known or discoverable software error are void and will be deducted from the account balance.
• Engaging in any form of collusion with other players, particularly in live dealer games, poker variants, or any multiplayer format.
• Conducting or facilitating any transaction that constitutes or may constitute money laundering, terrorist financing, or any other financial crime.
• Using a payment method that does not belong to you or that you are not authorised to use.
• Engaging in any behaviour that is abusive, threatening, harassing, or offensive towards 5777but staff, customer support agents, or other players.
• Attempting to gain unauthorised access to any part of the Platform's infrastructure, systems, or databases.

5777but is committed to promoting responsible gambling practices and ensuring that gaming on the Platform remains an enjoyable, controlled form of entertainment. The following responsible gaming tools are available to all registered players and can be activated through the account settings panel or by contacting our support team at [email protected]:

• Deposit Limits: Set daily, weekly, or monthly deposit caps to control your spending. Limit reductions take effect immediately; limit increases take effect after a 24-hour cooling-off period.
• Session Time Reminders: Configure automatic alerts that notify you when you have been playing for a specified duration.
• Cooling-Off Period: Temporarily suspend access to your account for a period of 24 hours, 7 days, or 30 days without permanently closing the account.
• Self-Exclusion: Permanently exclude yourself from the Platform. Self-exclusion requests are processed within 24 hours and cannot be reversed for a minimum period of six months.

If you believe your gambling is becoming problematic, please visit our dedicated Responsible Gaming page or contact our support team immediately. We take every responsible gaming request seriously and will respond within one business hour during BST operating hours.

To the fullest extent permitted by applicable law, 5777but, its directors, officers, employees, agents, contractors, and technology providers shall not be liable for any loss or damage — whether direct, indirect, incidental, consequential, special, or punitive — arising out of or in connection with your use of, or inability to use, the Platform or its content.

• 5777but does not guarantee the uninterrupted or error-free availability of the Platform. Scheduled and unscheduled maintenance, network outages, or third-party service disruptions may temporarily affect access.
• 5777but is not liable for any losses incurred as a result of technical malfunctions, data transmission errors, or game software defects caused by factors outside our direct control.
• 5777but is not responsible for any loss of winnings, account data, or gaming history caused by a player's failure to maintain the security of their own Account credentials.
• Nothing in these Terms limits 5777but's liability for fraud, wilful misconduct, or any other liability that cannot lawfully be excluded or limited under applicable Bangladeshi law.

The Platform and all content, games, and services provided through it are offered on an "as is" and "as available" basis. 5777but makes no warranties, express or implied, regarding the quality, accuracy, completeness, or fitness for a particular purpose of any content or service on the Platform.

5777but reserves the right to modify, update, or replace any part of these Terms & Conditions at any time and without prior notice. Any amendments will be effective immediately upon publication of the revised Terms on this page, with the "Last Updated" date at the top of this document reflecting the date of the most recent revision.

We will make reasonable efforts to notify registered players of material changes to these Terms through on-site notifications or by email to the address registered on the Account. However, it is your responsibility to review this page regularly to ensure you are aware of the current Terms. Continued use of the Platform after any changes are posted constitutes your acceptance of the amended Terms.

These Terms & Conditions and any dispute or claim arising out of or in connection with them or their subject matter — including non-contractual disputes or claims — shall be governed by and construed in accordance with applicable law. 5777but operates as a safe and reliable platform serving players in Bangladesh and handles all disputes in good faith and in line with fair play principles.

Dispute Resolution Process

If you have a complaint or dispute regarding any aspect of the 5777but service, the following process applies:

• Step 1 — Contact Support: Submit your complaint in English to [email protected]. Include your account username, a clear description of the issue, and any relevant transaction IDs or timestamps in BST. Our support team aims to respond within one business hour.
• Step 2 — Escalation: If your complaint is not resolved to your satisfaction within 5 business days of initial contact, you may request escalation to a senior review. Escalated complaints are reviewed within 10 business days.
• Step 3 — Final Decision: Following a senior review, 5777but will issue a written final decision. This decision represents the conclusion of 5777but's internal dispute resolution process.

5777but will not engage with disputes submitted through channels other than the official support email. Disputes raised via social media, third-party forums, or other external channels will be directed back to the formal process described above.